Security

We use the latest technologies, alongiside our expert security team to keep your funds safe, and to stay ahead of vulnerabilities and exploitation attempts.

Only 2-5% of the digital assets are held online in hot storage. We use multiple data servers which are isolated and monitored 24/7. A malicious attack on any one of our servers will automatically shut down the network to prevent damage to our digital assets and our client’s personal information. Resfinex employs a multitude of security measures, including Multi-Signature technology on our cold storage system to keep your assets secure.

Website

Two-Factor Authentication is highly recommended for every every user and each account has the option to enable it for actions such as withdrawals. Our DDoS mitigation techniques immediately resist any malicious attacks on our website that may threaten service performance.

Internal Controls

Multiple signatories are required to transfer funds out of cold storage, which is secured by ledger vault technology.

Questions or Concerns?

If you have any questions or concerns about your Resfinex account, or believe there has been unauthorized activity on your account such as a login attempt or an unrecognized transaction – please email our customer support team at support@resfinex.com .