Security Policies

Security of funds and user information is our top priority. Our security team is continually improving our end-to-end security measures, improving auditing processes, and reducing the 'attack surface' of our infrastructure. Please note that we cannot disclose too many details of the security measures implemented on the platform for security and proprietary reasons.

User Account Protection

Some of the security measures highlighted below are in place by default, and others can be activated based on the security level you need.

  • Two-factor authentication (2FA)

    Add an extra layer of security to your account and protect sensitive operations such as logging in, generating API keys, and withdrawing. Configure two-factor authentication using Google Authenticatr.

  • Advanced verification tools to monitor the integrity of your account

    • Login data is saved and analyzed for unusual activity.

    • Intelligent system detects IP Address changes to prevent session hijacking.

    • Email notifications report logins and include a link to instantly freeze your account if you suspect malicious activity.

    • Limit access to your account based on IP address.

  • Withdrawals protection

    • Security system monitors withdrawals by IP address and other user behavior patterns, triggering manual admin inspection on withdrawals that appear unusual.

    • Withdrawal confirmation step that is immune to malicious browser malware.

    • Define an address whitelist to ensure no withdrawals can go anywhere else.

Advanced API key permissions

Create API keys with advanced read/write permissions on a per-feature basis. Unleash the full power of the platform through our REST and WebSockets APIs.

Cryptocurrency Storage

The overwhelming majority of system funds are stored in offline, cold wallets. Only approximately 0.5% of crypto assets are accessible in hot wallets for day-to-day platform operations. As an added protection, the cold wallets are not available from the platform or the platform servers. The funds in offline cold storage require manual intervention by several members of our management to access.